We are all about customer service at Good For You Girls. We want your experience to be a terrific one. Below are answers to some frequently asked questions. If we did not address your question please feel free to contact us.
E-mail: customerservice@goodforyougirls.com
phone: 860-489-9912
BUSINESS HOURS
We are open Monday through Friday, 8:30-3:30 est.
PAYMENT METHOD
We accept Visa and Mastercard through our secure online store. If you would like to pay by check please contact customer service by e-mailing or calling the above referenced information. We can also take Visa and Mastercard orders over the phone.
ORDER PROCESS
Most orders are processed within 48 hours of receipt. Processing time does not include weekends. Orders placed on Saturday, Sunday or a national holiday will be processed the next business day.
CREDIT CARD SECURITY
Please feel confident as ordering with Good For You Girls online is safe and secure. Our official credit card processing company is Authorize.net a leading provider of payment gateway services since 1996.
SHIPPING
All purchases are shipped out of Connecticut to anywhere in the 48 contiguous United States. We do not ship to Hawaii or Alaska, APO addresses, Internationally or US PO Boxes. Products are shipped USPS priority at a flat rate of $7.00 per order.
REFUND POLICY
Good For You Girls™ stands behind all of their products and we are confident you will enjoy them. If you are not satisfied with our products at the time you receive them or if our products do not perform to your satisfaction, simply return the item to us for a credit, replacement or refund. We invite you to give us your feedback, comments or tell us how we can improve. We appreciate all your feedback.
HERE'S WHAT YOU DO...
- Send the product to us within 30 days of purchase.
- Send with a copy of the original invoice.
- Provide information about yourself: name, address, phone number, email address
- State the reason for the return and the action to be taken (refund or replace)
- Put everything in one box and send it to us. It's that easy.
SEND IT TO
Good For You Girls™
P.O. Box 635
New Hartford, CT 06057
PRIVACY POLICY
Good For You Girls™ is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us. We do not share or sell your personal information. The requested information is for the purpose of ordering or mailing list only. We will only call you if we have a question regarding your order. Always include contact information when registering.
INFORMATION SECURITY
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons. We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to: http://webopedia.internet.com/TERM/S/SSL.html.
